SMS Terms & Conditions
Mobile messaging terms and conditions for iCRYO One Loudoun
SMS Program Description
By providing your mobile phone number and opting in to our SMS program, you consent to receive recurring automated marketing and service-related text messages from CK Wellness Inc. (operating as iCRYO One Loudoun) at the mobile number you provided.
Types of messages you may receive include:
- Appointment reminders and confirmations
- Service updates and treatment information
- Promotional offers and exclusive member deals
- Wellness tips and health-related content
- Follow-up care instructions
- Important business announcements
Consent & Opt-In
Consent is not a condition of purchase. You are not required to opt in to our SMS program to purchase any goods or services from iCRYO One Loudoun.
By providing your mobile phone number and checking the SMS consent checkbox on our forms, you expressly consent to receive recurring automated text messages from us.
Message frequency varies. You may receive up to 10 messages per month, depending on your interactions with us and active promotions.
How to Opt-Out
You can opt out of receiving text messages at any time using any of the following methods:
Reply STOP: Text STOP to any message you receive from us
Call Us: (703) 729-4201
Email: Contact us to request removal from SMS communications
After you opt out, you will receive a final confirmation message. You will no longer receive promotional text messages, but may still receive service-related messages related to scheduled appointments unless you cancel those as well.
Reply HELP at any time for assistance or more information about our SMS program.
No Sharing of Phone Numbers
We will not sell, rent, loan, trade, lease, or otherwise transfer your phone number or the information contained therein to any third parties for promotional purposes.
Your phone number is collected solely to provide you with service-related communications and marketing messages you have consented to receive from iCRYO One Loudoun.
We do not share, sell, or rent your mobile phone number to third-party marketing companies or data brokers under any circumstances.
Costs & Carrier Fees
Message and data rates may apply. Standard messaging rates from your mobile carrier may apply to messages you receive from us. Please contact your mobile carrier for details about your specific text messaging plan.
iCRYO One Loudoun is not responsible for any charges, fees, or costs imposed by your mobile carrier for text messaging services.
Carriers are not liable for delayed or undelivered messages.
Message Frequency
Message frequency varies based on your engagement with our services. On average, you can expect:
- Appointment reminders: 1-2 messages per scheduled appointment
- Promotional messages: Up to 4-6 per month
- Service updates: As needed for your treatments
Total monthly messages typically range from 4-10, depending on your appointment schedule and engagement.
Privacy & Support
For complete information about how we collect, use, and protect your personal information, please review our Privacy Policy.
Contact Us for Support:
Phone: (703) 729-4201
Address: 20459 Exchange St Suite A102, Ashburn, VA 20147
Hours: Mon-Fri 8:00 AM - 8:00 PM | Sat 10:00 AM - 6:00 PM | Sun 10:00 AM - 6:00 PM
Summary
- ✓ Consent is not required for purchase
- ✓ Message frequency varies (typically 4-10/month)
- ✓ Reply STOP to opt out at any time
- ✓ Reply HELP for assistance
- ✓ Message and data rates may apply
- ✓ We never sell, rent, or share your phone number
Terms Updates
We may update these SMS Terms & Conditions periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued participation in our SMS program after changes constitutes acceptance of the updated terms.